Terms of Service

1. Cookies

We use cookies and similar tracking technologies on our website to enhance user experience and gather insights about how our services are used.

Types of cookies we use:

Strictly necessary cookies enable core functionality such as form submission and security features. These cookies are essential for the website to operate properly.

Analytics cookies collect information about how visitors interact with our website, including pages visited, time spent, and user journey. We use analytics platforms (such as Google Analytics or similar services) to process this data. This information helps us understand user behaviour and improve our products and services.

Marketing cookies may be set when you subscribe to our newsletter. These allow us to tailor communications to your interests.

Managing cookies:

Most browsers allow you to control cookies through your settings. You can choose to refuse non-essential cookies, though this may affect website functionality.

2. Data Processing

Information we collect:

When you use our contact form or subscribe to our newsletter, we collect personal information including your name, email address, and any other details you provide. This constitutes personal information subject to data protection regulations.

How we use your data:

We process your data for the following operational purposes:

Responding to enquiries and providing consultancy services
Sending you newsletter content and marketing communications (where you have consented)
Improving and developing our AI automation and consultancy offerings
Analysing website usage through analytics platforms

Legal basis:

We process your data based on your consent (for newsletter subscriptions and marketing) and our legitimate interests (for operational purposes and service improvement).

Data storage and retention:

Your personal information is stored securely on third-party servers. We retain data for a maximum of 5 years from the date of collection, unless a longer retention period is required by law. After this period, data will be securely deleted.

Data sharing:

We do not sell, trade, or rent your personal information to third parties. Data is shared only with service providers who assist us in operating our website and delivering services (such as hosting providers and analytics platforms). These providers are contractually obligated to maintain confidentiality and use data only as necessary to provide their services.

Your rights:

You have the right to access, correct, or delete your personal information. You may also object to marketing communications or withdraw consent for newsletter subscriptions at any time. To exercise these rights, contact us directly.